Shipping Policy

Amazona Natural Care currently ships to addresses within New Zealand and Australia.

Processing Times

Orders are typically prepared and dispatched within 1–3 business days.

Orders placed on weekends or public holidays will be processed on the next available business day.

During particularly busy periods, processing may take slightly longer. If we expect a significant delay with your order, we will contact you.

New Zealand Shipping

We ship throughout New Zealand.

Available shipping options and shipping costs are shown at checkout before payment is completed.

Delivery times vary depending on your location and the shipping provider. Any delivery timeframe provided at checkout is an estimate and may be affected by circumstances outside our control.

Australia Shipping

We also ship to Australia.

Available shipping options, estimated delivery times and shipping costs will be shown at checkout.

International deliveries may occasionally be subject to customs, import duties, taxes or other charges imposed by the destination country. Where applicable, these charges are the responsibility of the customer.

Delivery Issues

Please make sure your delivery address is complete and accurate when placing your order.

If your parcel appears to be delayed, lost or damaged in transit, please contact us with your order number and we will help investigate the issue.

Contact Us

If you have any questions about shipping or your order, please contact us through the contact details provided on our website.